Sales Executive at Tonys Villa
Jl. Petitenget Seminyak BaliE - Commerce Admin at Aston International
Denpasar, Bali, Indonesia
Responsibilities and duties of e-commerce Admin
- Have knowledge about online travel agent
- Familiar with channel manager [ siteminder ]
- Familiar with booking engine [ Bookingbutton ]
- Register hotel in online travel agent
- Familiar with online travel agent system
- Update and maintance rate and availbility for online travel agent and own website
- Handling hotel request related online travel agent
- Have knowledge about online travel agent
- Familiar with channel manager [ siteminder ]
- Familiar with booking engine [ Bookingbutton ]
- Register hotel in online travel agent
- Familiar with online travel agent system
- Update and maintance rate and availbility for online travel agent and own website
- Handling hotel request related online travel agent
Front of the house supervisor and sales at Villa Kresna Boutique Suite and Villa
Jl. Saridewi No, 17 Seminyak Bali
Responsibilities and duties :
a. Sales :
- Have knowledge hotel product ( Rooms, meeting rooms, restaurant, other venue )
- Have knowledge hotel offer ( package, room rates )
- Handles extra net : ( Agoda, Booking.com, Asiarooms / laterooms, wotif, latestays.com, )
- Edit allocation room at extra net
- Preparation sales call equipment ( sales kit )
- Prepare data base before sales visit / call
- Speak to the costumer and seek appointment
- Sign a written agreement with buyer
- Make sure the deliver product with good and excellent service
- Maintaining and developing relationship with existing customers via meetings
Telephone call or email
- Maintaining relationship with partner business
- Manage a territory sales
- Offer and negotiate contract with partner, or agent
- Understand the need or expectation of costumer
- Review own sales perform, aiming to meet or exceed target
b. Reservation :
- Process reservations by Email, telephone, facsimiles, and online booking
- Process reservations from the sales office, other hotel departments, travel agents
- Know the type of rooms available as well as their location and layout
- Know the selling status, rates, and benefits of all package plans
- Creates and maintains reservation records by date of arrival and alphabetical listing
- Prepare letter of confirmation
- Communicates reservation information to the front desk
- Process cancelation and modification and promptly relay this information on the front desk
- Understands the hotel policy on guaranteed reservations and no show
- Process advance deposit on reservation
- Prepare expected arrival list for front office use
- Handles daily correspondence, responds to inquires and makes reservations as needed
- Makes sure that files are kept up to date
- Making arrangements for clients travel programs.
a. Sales :
- Have knowledge hotel product ( Rooms, meeting rooms, restaurant, other venue )
- Have knowledge hotel offer ( package, room rates )
- Handles extra net : ( Agoda, Booking.com, Asiarooms / laterooms, wotif, latestays.com, )
- Edit allocation room at extra net
- Preparation sales call equipment ( sales kit )
- Prepare data base before sales visit / call
- Speak to the costumer and seek appointment
- Sign a written agreement with buyer
- Make sure the deliver product with good and excellent service
- Maintaining and developing relationship with existing customers via meetings
Telephone call or email
- Maintaining relationship with partner business
- Manage a territory sales
- Offer and negotiate contract with partner, or agent
- Understand the need or expectation of costumer
- Review own sales perform, aiming to meet or exceed target
b. Reservation :
- Process reservations by Email, telephone, facsimiles, and online booking
- Process reservations from the sales office, other hotel departments, travel agents
- Know the type of rooms available as well as their location and layout
- Know the selling status, rates, and benefits of all package plans
- Creates and maintains reservation records by date of arrival and alphabetical listing
- Prepare letter of confirmation
- Communicates reservation information to the front desk
- Process cancelation and modification and promptly relay this information on the front desk
- Understands the hotel policy on guaranteed reservations and no show
- Process advance deposit on reservation
- Prepare expected arrival list for front office use
- Handles daily correspondence, responds to inquires and makes reservations as needed
- Makes sure that files are kept up to date
- Making arrangements for clients travel programs.
Front office chasier at Klub Bunga Butik Resort
Jl. Kartika No, 1 Batu Malang
Front office cashier
Responsibilities and duties :
- Operate front office posting software
- Obtains the house bank and keep it balanced
- Completes cashier pre-shift supply checklist
- Completes guest check in procedure
- Clarifies customers question or concerns about the charges on their bills
- Maintains adequate supplies of outlet stationary for cashier
- Check and follow up all bills hold
- Check the bill instructions are correct for all expected departure guest on guest folio
- Handles paid-outs
- Completes guest check – out procedure
- Settle guest accounts
- Dispenses guest records after the guest check-out
- Balance department totals at the close of the shift
- Manages safe deposit boxes
- Know how to use front office equipment
- Assist front desk staff on check in as an when required
Responsibilities and duties :
- Operate front office posting software
- Obtains the house bank and keep it balanced
- Completes cashier pre-shift supply checklist
- Completes guest check in procedure
- Clarifies customers question or concerns about the charges on their bills
- Maintains adequate supplies of outlet stationary for cashier
- Check and follow up all bills hold
- Check the bill instructions are correct for all expected departure guest on guest folio
- Handles paid-outs
- Completes guest check – out procedure
- Settle guest accounts
- Dispenses guest records after the guest check-out
- Balance department totals at the close of the shift
- Manages safe deposit boxes
- Know how to use front office equipment
- Assist front desk staff on check in as an when required
Sales Executive at Grand Mansion Hotel
Jl Melati No 90, Blitar, East Java, Indonesia
Responsibilities and duties :
- Speak to the costumer and seek appointment
- Sign a written agreement with buyer
- Make sure to deliver product with good and excellent service
- Maintaining and developing relationship with existing customers via meetings
Telephone call or email
- Maintaining relationship with partner business
- Manage a territory sales
- Offer and negotiate contract with partner, or agent
- Understand the need or expectation of costumer
- Review own sales perform, aiming to meet or exceed target
- Speak to the costumer and seek appointment
- Sign a written agreement with buyer
- Make sure to deliver product with good and excellent service
- Maintaining and developing relationship with existing customers via meetings
Telephone call or email
- Maintaining relationship with partner business
- Manage a territory sales
- Offer and negotiate contract with partner, or agent
- Understand the need or expectation of costumer
- Review own sales perform, aiming to meet or exceed target
Front Office Staff at Hotel Tugu Groups ( Malang, Lombok, Blitar )
Merdeka street no 173 Blitar East Java Indonesia
Duties
: Handling guest in house, as reservation, front office cashier, and
guest relation, e marketing special for handling ( booking.com, Agoda,
Splendia etc )
Education
Vocational High School 3 Blitar - SMKN3BLITAR
2005 - 2008
Hobbies
Gym, Jogging and update social networking
Interest
All about Sales and Marketing
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